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Partners

Partners

Application Solution Providers

Corix UtilitiesBuilding a World of Sustainable Communities

corix.com

CORIX is a community-focused provider of utility infrastructure services, management, and products across North America. We design, supply, build, install, finance, own, and operate water, wastewater, and energy utility infrastructure. CORIX brings over 70 years’ experience and a reputation for delivering safe and reliable utility solutions on time and on budget. From pipes, valves, and metering services to water, wastewater, and sustainable energy systems, our public and private sector partners agree – we know utilities.

ERTH Corporation

www.erthcorp.com/

ERTH Corporation is a leading provider of hosted Back Office Solutions for utilities, tailoring the Harris products to meet the individual needs of each of their customers for CIS, FIS and OMS solutions. With their detailed understanding of the Ontario electricity market and the needs of LDCs to overcome market challenges, ERTH continues to expand and improve its service offering and product suite. The ERTH customers enjoy Best in Class Solutions and Services at very cost effective price points. ERTH strengths lie with their people as well as their partnerships with companies such as Harris.

Olameter Inc.Comprehensive Utility Solutions

olameter.com

Olameter provides services and applications to electric, water, and gas utilities, energy retailers, and energy management entities across North America. As Olameter is not a manufacturer, they are active in assessing and selecting leading-edge technologies to meet the varied needs of clients. Olameter strives to create a flexible, efficient culture, encouraging entities to collaborate in achieving functional objectives for both the client and their consumers. The Olameter solutions portfolio includes: AMI/Smart Meter Data Collection, Integration, and Management Meter Data Management and Presentment Solutions Billing Applications and Operations Overflow or Full-Scale Call Center Services Collections Administration Integration and Process Consulting Meter Reading & Field Services Mobile Workforce Management.

Partner Solution Providers

Aegisys

www.aegisys.com/

Aegisys offers business integration services to the growing ExclusiveNET NorthStar community which forges the Aegisys redundant Data Centers to your location anywhere there is an Internet connection making it appear as if they are in the "next room". Aegisys empowers your business with infused HOT SITE Disaster Recovery, real-time support with 24x7x365 LIVE monitoring services, database performance management and virtualized hosting for the diverse NorthStar software offerings through their secure 3rd party audited green networks.

For more information on how Aegisys' comprehensive IT services can deliver dedicated or supplementary remote support and service solutions DIRECT to your enterprise, please contact Ken Hayes or Rick Beyers or visit Aegisys at http://northstar.aegisys.com.

BDO SolutionsMore possibility. More opportunity. More connections.

www.bdosolutions.com/ca/

BDO Solutions understands the complexities of utilities.  The importance of carefully balancing the tracking of your fixed assets while capitalizing on the work you’re performing.  Accurately estimating jobs and tracking and maintaining your field equipment and assets. The visibility you need to respond to emergencies and the power to dispatch teams quickly. Managing these complexities requires an ERP solution designed specifically for the utilities industry.  BDO Solutions has been successfully implementing ERP and supporting clients in the utilities sector for over 10 years.  Our robust finance and work management solution integrates with NorthStar real time providing full drill down to information from both industry leading solutions.

BDO’s Microsoft Certified Professionals are recognized in the industry for their expert product knowledge in combination with deep insight into business process and best practices. The team consists of industry experts and business professionals committed to providing the highest quality of services. BDO was named Microsoft Dynamics Reseller of the Year for 3 consecutive years and honored as part of the top 1% of Microsoft Dynamics partners worldwide. BDO Solutions can solve the challenges of utilities by providing you with a fully integrated ERP system to help manage your entire business.

CityBaseUnifying the Citizen Experience

www.thecitybase.com

CityBase is a PCI compliant provider of custom payment and automation technology including kiosk, point of sale (POS) tablet, mobile web, mobile app, and analytics. CityBase platforms process payments for a wide variety of services including utility bills, parking permits, building permits, parking tickets, taxes and court fees and fines.  CityBase provides Infrastructure-as-a-Service ("IaaS") for municipalities and utilities throughout North America to process real-time payments and create data-driven informational services. CityBase works to "Unify the Citizen Experience" by directly integrating disparate datasets and creating a common Application Programming Interface ("API") to interact with the datasets in aggregate. CityBase uses that API to create any number of interaction points or "channels" including kiosk, POS tablet, mobile app, mobile web, and real-time dashboard visualizations.

Cityworks

cityworks.com/

Cityworks is a powerful, flexible, and affordable solution designed for local governments, public works, utilities, and other organizations to manage assets, maintenance, permits, and licenses. Built exclusively on Esri’s leading GIS technology and the innovative concept of using the geodatabase as the asset repository, Cityworks allows users the unique ability to leverage their investment in GIS.

Cognos

ibm.com/cognos

IBM Business Analytics solutions deliver world leading enterprise planning, consolidation, predictive analytics and BI software, support and services to help companies plan, understand and manage financial and operational performance. IBM Business Analytic solutions bring together technology, analytical applications, best practices, and a broad network of business partners to give customers an open, adaptive and complete performance solution. For further information or to reach a representative: www.ibm.com/cognos.

CollectorSolutions, Inc.ACH and Credit Card eProcessing Solution

collectorsolutions.com

CSI, a preferred NorthStar partner, is an eBusiness company specializing in the processing, management and reconciliation of ACH (eCheck) and Credit Card transactions. Backed by a renowned customer service team, CSI's proven PCI compliant technology suite enables clients to execute rapid-to-market deployment cycles resulting in enterprise ePayment applications that are complete, correct, and reliable.

For inquiries, please contact Christopher Battel
chrisb@collectorsolutions.com
1-866-756-6041

Dataprose Billing Solutions

dataprose.com/billing

DataProse Billing Solutions and NorthStar have partnered to provide statement printing and mailing services. DataProse's exceptional service provides our clients with an improved method of distributing billing statements, saving them time and money.

Four Js

www.fourjs.com

"Four Js develops, markets and sells Genero® - an application development and deployment infrastructure for creating mission-critical business applications. Genero improves programmer productivity several fold and enables apps to be deployed across desktops, webtops, smartphones, tablets and the Cloud without rewriting.

Four Js' customers include: Acer, adidas, Asus, the BBC, Ceva, CVS Pharmacy, C&S Wholesale Grocers, DHL, Disney, Foxconn, Fritolay-Pepsico, Hastings Entertainment, Kmart, the Mexican Ministry of Health, the Mexican Senate, OCS, Pace Petroleum, PBS, Piggly Wiggly, the Royal Canadian Mounted Police, Sears, Skechers, la Société Génerale, the Spanish Air Force, Tele5, Tramontina, TransAmerica, the UK Ministry of Defense, the US Navy, and Xcel Energy to name but a few.

Genero is also sold into local government agencies including health, education, city finance departments and small to medium sized enterprises through a world-wide network of ISVs. Founded in 1992, Four Js is a privately held, self-funded company with offices on every continent for round the clock worldwide support."

InfoSendBill Print. eBills. Delivered.

infosend.com

InfoSend, Inc. has partnered with NorthStar to provide the most advanced approach for innovative solutions to organizations seeking Data Processing, BillPrint & Mail, and eBusiness services.  With customized, flexible and secure solutions, choosing InfoSend as your outsourcing partner will significantly reduce total overhead costs, while offering excellent service and quality. Partner with InfoSend, and enjoy the benefits of working with a seasoned data processor with extensive knowledge of NorthStar output files. Together, let's reach your customers more effectively.  

Invoice CloudWeb based Electronic Invoice Presentment and Payment

invoicecloud.com

Invoice Cloud (IC) offers the highest adopting, client branded, Electronic Bill Presentment & Payment (EBPP) service for utilities and municipalities in the country. Unlike providers that have “bolted on” e-billing services, IC’s user interface is simpler because bill presentment, customer communication and online payment services were developed as an integrated solution from the start. NorthStar’s fully integrated CIS delivers IC e-billing capabilities that improve customer service, reduce costs and eliminate paper checks issued by online banking sites. The IC service offers a full suite of real-time, e-payment solutions including mobile, web, IVR, Online Bank payments, auto and scheduled payments, debit, credit, e-check and paper check conversion (Check 21). 

Loris Technology, Inc.Enterprise Document Management Made Easy

loristech.com

Incorporated in 1980 and a trusted Harris Computer Systems partner for many years, Loris Technologies, Inc. is a leading innovator in the development of document management solutions. Loris' extensive Harris customer deployments across North America address document management, workflow and archival needs in such areas as eBilling, customer service, finance, purchasing, engineering, HR / payroll, and more. The FileNexus™ solution is seamlessly integrated with NorthStar, featuring bi-directional database communication and screen integration. The Loris FileNexus technology provides mission critical document management for millions of people generating hundreds of billions of dollars in annual revenue worldwide.

Moneris SolutionsSecure, Affordable Payment Processing

moneris.com

Moneris Solutions is one of North America's largest payment processors and a preferred partner of NorthStar Utilities Solutions. A joint venture between Royal Bank of Canada and Bank of Montreal, which combined have over $700 billion in assets, Moneris Solutions provides payment processing products and services to over 350,000 North American merchants, including many utilities, and processes more than 2 billion payment transactions annually. Moneris serves a wide range of businesses and industries and processes all payment types, including credit, PIN and signature debit, paper check, ACH and recurring payments. In addition to direct sales, the company distributes its products and services through a large network of strategic partners, financial institutions and ISOs.

ONLINE Utility ExchangeUtility Bad Debt Elimination

ONLINEis.com

ONLINE is the Utility Industry's only "Total Solution" for the prevention and recovery of bad debt. With their proprietary Exchange data, the ONLINE Utility Exchange is the overwhelming choice of utility companies nationwide providing them with new applicant screening, Red Flag compliance, and credit risk and bad debt management solutions. And, while most credit screening companies stop after the application is generated, the ONLINE Utility Exchange goes a step further. Their ONLINE Collections service leverages the Exchange data to achieve industry-leading recovery rates.

PaymentusThe Real-Time Bill Payment Company

paymentus.com

The Paymentus Payer Relationship Management Platform provides your bill-paying customers with comprehensive electronic billing and payment services that make it easy for them to transact business with you. From any device, your customers can make payments, view payment and consumption history, manage paperless billing settings, receive notifications from their utility, schedule recurring auto-payments, and even pay directly from a text message or email. Utilities benefit from enhanced relationships with customers and higher customer participation in cost-saving electronic services. Please contact us at info@paymentus.com for more information.

ProfitStarsLeader in Remittance Processing

profitstars.com

ProfitStars®, a Jack Henry Company, has partnered with NorthStar to provide RemitPlus®, a remittance processing solution designed to capture checks and coupons for automatic deposit. It's perfect for city and government offices, but that's not all. RemitPlus also credits customer payments, archives check images, updates accounts receivable and batches all checks electronically using a server-based module that deposits directly to the bank. This check scanning solution eliminates most key entry, potential errors and speeds cash flow. Simply put, it's like bringing the Bank Teller in-house.

SmartWorksMeter Data Management Solution

www.metersense.com

SmartWorks is a division of Harris Computer Systems, a company that has served the utility industry in North America and the Caribbean for more than 30 years. SmartWorks’ mission is to enable the value of the Smart Grid for both the Utilities and their Customers by providing the best products and services within the Utility Industry. Our MeterSense Meter Data Management (MDM), and SmartWorks Compass Utility Decision Management (UDM) software solutions are essential components to enable the smart grid by intelligently processing and analyzing extreme quantities of data now available from Smart Meters and AMI systems. Our CustomerConnect & BizConnect consumer engagement portals offers sophisticated functionality that helps utilities demonstrate the value of their smart infrastructure investments to residential and C&I customers.

 

System InnovatorsCashiering Solutions Experts/PA-DSS Certified

systeminnovators.com

System Innovators is the leading global cashiering solutions provider for city, county, state and federal organizations as well as municipally owned utilities. Since 1980, System Innovators' unique combination of superior technology and unparalleled customer support has created world-class cashiering and revenue management systems for utility companies and local governments in the United States, Canada, Europe, Australia and the Caribbean.