Partners
Application Solution Providers
Corix Utilities
Providing Sustainable Utility Systems
Corix Utilities develops customized, sustainable water, wastewater and energy systems and provides field metering, billing, and customer care services for clients across North America. Our clients include municipalities, resort properties, gas, water, geothermal, and electric utilities, developers and institutions.
ECALIBER Inc.
Technology. Knowledge. Leadership.
ECALIBER Inc. is the largest provider of hosted CIS Solutions in the province of Ontario, currently representing 180,000 customers. ECALIBER helps you increase your earnings by streamlining your business practices. More than that, our expertise in data management and reporting help ensure you meet industry sector regulations and have the information necessary to make key decisions. Our holistic approach to software management gives you the programs you need - AND, more than that, our expert staff guide you through tailored training programs to ensure cost effective implementations while providing a thorough understanding of the software. Additionally, our clients receive added benefits from our shared cost approach and through collaboration among our client base.
Olameter Inc.
Comprehensive Utility Solutions
Olameter provides services and applications to electric, water, and gas utilities, energy retailers, and energy management entities across North America. As Olameter is not a manufacturer, they are active in assessing and selecting leading-edge technologies to meet the varied needs of clients. Olameter strives to create a flexible, efficient culture, encouraging entities to collaborate in achieving functional objectives for both the client and their consumers. The Olameter solutions portfolio includes: AMI/Smart Meter Data Collection, Integration, and Management Meter Data Management and Presentment Solutions Billing Applications and Operations Overflow or Full-Scale Call Center Services Collections Administration Integration and Process Consulting Meter Reading & Field Services Mobile Workforce Management.
Partner Solution Providers
Aegisys
Aegisys offers business integration services to the growing ExclusiveNET NorthStar community which forges the Aegisys redundant Data Centers to your location anywhere there is an Internet connection making it appear as if they are in the "next room". Aegisys empowers your business with infused HOT SITE Disaster Recovery, real-time support with 24x7x365 LIVE monitoring services, database performance management and virtualized hosting for the diverse NorthStar software offerings through their secure 3rd party audited green networks.
For more information on how Aegisys' comprehensive IT services can deliver dedicated or supplementary remote support and service solutions DIRECT to your enterprise, please contact Ken Hayes or Rick Beyers or visit Aegisys at http://northstar.aegisys.com.
AudioTel
RemitPlus, a division of AudioTel Corporation, has partnered with NorthStar to provide a remittance processing software solution designed to capture checks and coupons for automatic deposit. It's perfect for city and government offices, but that's not all. RemitPlus also credits customer payments, archives check images, updates accounts receivable and batches all checks electronically using a server-based module that deposits directly to the bank. This check scanning solution eliminates most key entry, potential errors and speeds cash flow. Simply put, it's like bringing the Bank Teller in-house.
Better Results, Inc.
Better Results provide products and services to the multi-value database community. The NorthStar / Better Results relationship offers desktop integration and connectivity tools, system conversions, and application development tools.
Cognos
IBM Business Analytics solutions deliver world leading enterprise planning, consolidation, predictive analytics and BI software, support and services to help companies plan, understand and manage financial and operational performance. IBM Business Analytic solutions bring together technology, analytical applications, best practices, and a broad network of business partners to give customers an open, adaptive and complete performance solution. For further information or to reach a representative: www.ibm.com/cognos.
CollectorSolutions, Inc.
ACH and Credit Card eProcessing Solution
CSI, a preferred NorthStar partner, is an eBusiness company specializing in the processing, management and reconciliation of ACH (eCheck) and Credit Card transactions. Backed by a renowned customer service team, CSI's proven PCI compliant technology suite enables customers to execute rapid-to-market deployment cycles resulting in enterprise ePayment applications that are complete, correct, and reliable.
For inquiries, please contact Robert Cothran
robc@collectorsolutions.com
866 756-6041
Dataprose Billing Solutions
DataProse Billing Solutions and NorthStar have partnered to provide statement printing and mailing services. DataProse's exceptional service provides our clients with an improved method of distributing billing statements, saving them time and money.
Elavon
We're Elevating Payments
Elavon is a leading global provider of merchant acquiring services. We provide integrated payment processing to over 1 million merchants through channel partnerships with financial institutions, associations and partners. Our network, breadth of solutions, depth of experience and total commitment to providing highly individualized service is unmatched in the industry.
Four J's
Four J's Development Tools is a leading provider of development tools and deployment infrastructure for traditional, e-commerce and wireless business applications. Our partnership with Four J's provides a Business Development suite (BDS) that facilitates the delivery of our current graphical user interface.
Loris Technology, Inc.
Document Management Made Easy
Incorporated in 1980 and a trusted Harris Computer Systems partner for many years, Loris Technologies, Inc. is a leading innovator in the development of document management solutions. Loris' extensive Harris customer deployments across North America address document management, workflow and archival needs in such areas as eBilling, customer service, finance, purchasing, engineering, HR / payroll, and more. The FileNexus™ solution is seamlessly integrated with NorthStar, featuring bi-directional database communication and screen integration. The Loris FileNexus technology provides mission critical document management for millions of people generating hundreds of billions of dollars in annual revenue worldwide.
Moneris Solutions
Secure, Affordable Payment Processing
Moneris Solutions is one of North America's largest payment processors and a preferred partner of NorthStar Utilities Solutions. A joint venture between Royal Bank of Canada and Bank of Montreal, which combined have over $700 billion in assets, Moneris Solutions provides payment processing products and services to over 350,000 North American merchants, including many utilities, and processes more than 2 billion payment transactions annually. Moneris serves a wide range of businesses and industries and processes all payment types, including credit, PIN and signature debit, paper check, ACH and recurring payments. In addition to direct sales, the company distributes its products and services through a large network of strategic partners, financial institutions and ISOs.
Nelnet Transaction Solutions
CryptPAY, a Platform for Providing Secure Payment Transactions
CryptPAY is a platform for providing secure payment transactions. The customer will never store, capture, or transmit PCI level data. The power of CryptPAY allows you to manage recurring payments, future dated payments, and stored payment profiles for your clients and any other features you feel will simplify the payment experience for your clients, all while maintaining your brand and a seamless user experience. Take back control and security of your payment solutions through the integration of CryptPAY.
NowDocs
Eliminate expensive dot-matrix forms
NowDocs' flash media solution eliminates the costs associated with expensive pre-printed forms which saves time and money. Print your forms to blank paper, and your checks to affordable security check stock. The Flash Media solution is inserted into your LaserJet printer like any other memory extension – no software. Using predefined code sequences you can then store data and fonts securely in the memory, data that is maintained even when the printer is turned off. Using your own specific codes in the job that you send to the printer, you can then trigger the stored data. This can be the parsing of the incoming data to fill out a form, such as an invoice, bill of lading, purchase order, quote, spec cards, AP checks, payroll checks and tax forms. You can add a company logo onto your forms, or add a secure signature to your AP or Payroll checks.
ONLINE Utility Exchange
Utility Bad Debt Elimination
ONLINE is the Utility Industry's only "Total Solution" for the prevention and recovery of bad debt. With their proprietary Exchange data, the ONLINE Utility Exchange is the overwhelming choice of utility companies nationwide providing them with new applicant screening, Red Flag compliance, and credit risk and bad debt management solutions. And, while most credit screening companies stop after the application is generated, the ONLINE Utility Exchange goes a step further. Their ONLINE Collections service leverages the Exchange data to achieve industry-leading recovery rates.
Paymentus
The Real-Time Bill Payment Company
Paymentus is a preferred next generation bill payment service provider for NorthStar Computers. Paymentus Corporation provides industry leading simplicity and innovation for enterprise bill payments supporting utilities and government. The Paymentus Real-Time Bill Payment platform is the most comprehensive, enterprise bill payment solution providing integrated online, IVR, auto-pay, agent-assisted, home banking and mobile payment channels, with no upfront or ongoing costs. Please contact us at info@paymentus.com for more information.
ProfitStars
Leader in Remittance Processing
ProfitStars®, a Jack Henry Company, has partnered with NorthStar to provide RemitPlus®, a remittance processing solution designed to capture checks and coupons for automatic deposit. It's perfect for city and government offices, but that's not all. RemitPlus also credits customer payments, archives check images, updates accounts receivable and batches all checks electronically using a server-based module that deposits directly to the bank. This check scanning solution eliminates most key entry, potential errors and speeds cash flow. Simply put, it's like bringing the Bank Teller in-house.
System Innovators
Cashiering Solutions Experts/PA-DSS Certified
System Innovators is the leading global cashiering solutions provider for city, county, state and federal organizations as well as municipally owned utilities. Since 1980, System Innovators' unique combination of superior technology and unparalleled customer support has created world-class cashiering and revenue management systems for utility companies and local governments in the United States, Canada, Europe, Australia and the Caribbean.
Tele-Works, Inc.
Hosted IVR with no upfront costs
Tele-Works is the interactive voice response (IVR) provider of choice for NorthStar Utilities and the approved IVR vendor for Harris Payment Services. Tele-Works and NorthStar collaborated to develop, vCARE, a fully integrated IVR solution to deliver voice self-service to NorthStar customers. With vCARE, customers can access account information to check their balance, hear payment history, and make a payment – all in real-time. Combined with outbound IVR for past due reminder calls, vCARE can greatly improve collection efficiency and customer satisfaction. vCARE is available in multiple configurations, including a hosted option which requires no on-site hardware, software, or phone lines. And when using Harris Payment Services, a utility can get vCARE at no cost. vCARE is designed to work across NorthStar's complete customer base, which means utilities of all sizes can now benefit from voice self-service.
