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NorthStar Announces New Vice President of Customer Service
October 06, 2015
OTTAWA, ON – September 30, 2015 - NorthStar Utilities Solutions, a division of Harris Computer Systems, is pleased to announce the appointment of Munish Duggal, as its Vice President of Professional Services.
NorthStar welcomes Munish who has recently joined NorthStar to help strengthen our Professional Services and Support organizations through his experience in Operations, Finance and Project Management. Munish is bringing a wealth of knowledge from his previous experience with an Ontario energy retailer and his strong background in process improvement, process and technology.
Munish’s immediate focus will be on deepening relationships with our customers by understanding their needs and helping to further deliver solutions that allow our customers to focus on their business objectives. Munish’s goal is to increase our overall engagement with our customers and to ultimately improve customer satisfaction.
Munish has a B.A. from the University of Western Ontario, an MBA with a specialization in Project Management, and he is a Certified Management Accountant.
About NorthStar Utilities Solutions
NorthStar Utilities Solutions is the original billing system and organizational structure of Harris Computer Systems and became a division of Harris as Harris continued to expand through organic growth and acquisitions. NorthStar Utilities Solutions has also been the breeding ground within Harris for product innovation. This includes customer web portals, mobile, meter data management, and more recently automation.
NorthStar has served the utility market for more than 38 years. We deliver integrated solutions for utilities' billing, customer information, meter data management, and web engagement needs. More than 250 customers in North America, the Pacific and the Caribbean use NorthStar solutions to manage revenues, deliver superior customer service, improve efficiencies and reduce costs.
For more information on NorthStar Utilities Solutions and the NorthStar product suite, please visitwww.northstarutilities.com.
For additional information contact:
Vice President of Sales and Marketing
NorthStar Utilities Solutions
A division of Harris Computer Systems
256-686-1278 or 256-642-6368.