October 29th: Pre-conference Day 1 Schedule

NorthStar 101 (2 Day Workshop)

Lake Ontario

This is a two day workshop during pre-conference. Whether you are new to your organization or new to a position within your utility, you will benefit from this NorthStar 101 session. This two day session will provide a comprehensive review of NorthStar's Meter to Cash functionality, and everything in between. The session will start with the basics of navigation, continuing with rate components and setups, and finish with the processes involved in getting bills out the door and money in through your collections.

9:00 AM-4:00 PM

9:00 AM - 4:00 PM

Innovative Configuration

Lake Huron

This is a one day workshop during pre-conference. Attend this session to learn what innovative and creative configuration is within your control to provide your users with the best NorthStar experience possible. Learn how to configure items such as At A Glance, Favorites, Bill Print, Letters and many more.

9:00 AM - 4:00 PM


Cracking your Bill Codes (Rates)

Lake Michigan

This is a one day workshop during pre-conference.What's in a rate? In this session we will take a deep dive into NorthStar's powerful multi-service rate structure. We will step you through creating and maintaining rates as well as implementing complex rate structures. We will also investigate non-traditional rates such as flat rates, miscellaneous and others.