https://www.northstarutilities.com/events daily 0.75 2026-03-24 https://www.northstarutilities.com/events/appa2026 monthly 0.5 2026-03-24 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/0ce4dddb-4d32-45e1-b8a7-db5d7cc64bcb/Screenshot_23-3-2026_195343_.jpg Events - APPA National Conference - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/ace26 monthly 0.5 2026-03-24 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/5e5f83ff-1718-4d0d-bf4b-613104c1901d/ACE26-Logo.jpg Events - AWWA ACE26 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/iamu-clerks-conference-2026 monthly 0.5 2026-03-15 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/8de43351-ce1c-46e3-bb38-930ceb4f10ef/IAMU.png Events - IAMU 2026 Clerks Conference - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/iucx-2026 monthly 0.5 2026-03-15 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/e96fbc0b-a5c2-4c38-92c5-d5428c2228bb/IUCX_Conference-2026+%281%29+%281%29.png Events - IUCX 2026 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/seug2026 monthly 0.5 2026-03-06 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/cd3b29ee-946b-49f9-8fb5-bcec5e00e41d/Screenshot+2026-03-05+152359.png Events - Southeastern User Group - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/mug2026 monthly 0.5 2026-03-06 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/7ced4857-40ab-49a9-8a20-15461b9d93cb/Screenshot+2026-03-05+155958.png Events - Massachusetts User Group - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/ohug2026 monthly 0.5 2026-03-06 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1d9a6828-7abc-4a56-87d1-8bfeb2689afe/Screenshot+2026-03-05+154906.png Events - Ontario Harris User Group - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/pug2026 monthly 0.5 2026-03-06 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/b007a727-9ece-411c-bd15-a3633bf1e912/Screenshot+2026-03-05+154137.png Events - Pacific User Group - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/chug2026 monthly 0.5 2026-03-06 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1771376243303-X9TRTTP4FBV95JV14OI2/CHUG+2026+Updated.png Events - Central Harris User Group - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/edist-2026 monthly 0.5 2025-12-10 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/ed84ebfb-9e0d-4b9e-93a2-92b98af54063/EDIST-2026-970.jpeg Events - EDIST 2026 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/erth-connects-2025 monthly 0.5 2025-08-29 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1756498771810-FXO4TMO9MD920Y2R8K39/ERTH-Connects-2025-Logo-Black-Letters-02-600x347.webp Events - ERTH Connects 2025 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/massachusetts-user-group-1 monthly 0.5 2025-08-29 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1df75e2c-064d-4478-88a9-a212080119ea/MUG+2025+Banner.png Events - Massachusetts User Group - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/misac-annual-conference monthly 0.5 2025-11-27 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/fb22b0ed-1e13-4700-b8e9-a948b8275819/MISAC-Cropped.png Events - MISAC Annual Conference - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/awwas-ace25 monthly 0.5 2025-05-16 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/2f80b8ee-7757-466c-9639-bf4348fd433e/ACE25.png Events - AWWA'S ACE25 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/appa-national-conference monthly 0.5 2025-01-24 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/98844761-b6c4-4112-8e72-517e5800cd45/APPA-Cropped.png Events - APPA National Conference - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/iucx-2025 monthly 0.5 2026-03-09 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/54d6e998-715e-401f-95b1-77132647b6e1/860b63f8-1be6-40be-a873-27f23ffcc3c3.png Events - IUCX 2025 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/ontario-harris-user-group monthly 0.5 2025-02-28 https://www.northstarutilities.com/events/south-eastern-user-group-seug monthly 0.5 2025-01-24 https://www.northstarutilities.com/events/di6a5x6hinprknt9uojqsazp7ji16l monthly 0.5 2025-01-24 https://www.northstarutilities.com/events/pacific-user-group monthly 0.5 2025-01-24 https://www.northstarutilities.com/events/harris-customer-training-conference-hctc-1 monthly 0.5 2025-08-29 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/c34bffbc-b46f-4038-b777-305fc0cfd2af/HCTC2025-FullColor-MD+%281%29.png Events - Harris Customer Training Conference (HCTC) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736878832-FA3EYQY3OPXQ0V2EJ127/20241008_155310290_iOS.jpg Events - Harris Customer Training Conference (HCTC) https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736879108-Z0YW1YRFCZZ199MN64X6/Advanced+User+Training+Pre-Con.jpg Events - Harris Customer Training Conference (HCTC) https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736881835-B6G6GHWOSXCLJCB75OHI/Image+%2851%29.jpg Events - Harris Customer Training Conference (HCTC) https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736886041-EW776VA9KH5HBZ2QIGZM/Image+%2854%29.jpg Events - Harris Customer Training Conference (HCTC) https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736883535-DHZV01N3U5YIUKPHG4GA/Image+%2860%29.jpg Events - Harris Customer Training Conference (HCTC) https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736885236-RYJIL5KIPPOADEI4QUKK/Image+%2861%29.jpg Events - Harris Customer Training Conference (HCTC) https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736886433-M55VS8061QID0P0D87CR/Image+%2863%29.jpg Events - Harris Customer Training Conference (HCTC) https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736887201-98YST29JDUWGTHCOS453/Image+%2864%29.jpg Events - Harris Customer Training Conference (HCTC) https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1737736887488-FW97LVFKL0B2Y4MIKDC1/Paymentus+Party+-+Entegrus+NOTL+Hydro+ELK+Energy+GrandBridge+Energy.jpg Events - Harris Customer Training Conference (HCTC) https://www.northstarutilities.com/events/edist-2025 monthly 0.5 2024-12-09 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/ee2cb059-dc78-4ea9-80e5-9158f2da2a92/CONNECT-web-banner-EDIST25.jpg Events - EDIST 2025 - Join NorthStar in Toronto, ON for EDIST 2025! As a proud member of the EDA, you’ll find our team at BOOTH 15 ready to chat all things Customer Information and Utility Billing Systems. Stop by for a product demo, to learn more about our complete suite of innovative solutions, or even just to say hi! https://www.northstarutilities.com/events/from-strain-to-strength-how-utility-customer-service-departments-are-solving-resourcing-challenges monthly 0.5 2024-10-03 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/197b4517-0ee5-4980-b2a2-381aa16a320a/Webinar+Email+Header+Opt+2.png Events - From Strain to Strength: How Utility Customer Service Departments are Solving Resourcing Challenges - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/harris-customer-training-conference-hctc monthly 0.5 2024-08-07 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/c9b14483-91de-4a79-8d2f-67137e5b87d5/HCTC2024-Logo-Graphic+%282%29.png Events - Harris Customer Training Conference (HCTC) - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/2024-misac-annual-conference monthly 0.5 2024-08-22 https://www.northstarutilities.com/events/massachusetts-user-group monthly 0.5 2024-06-20 https://www.northstarutilities.com/events/cs-week-conference monthly 0.5 2024-04-11 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/2e14b5a2-4dcb-4a7c-839d-680f1897ae37/CS+Week+LinkedIn+Post+-+Updated.png Events - CS Week Conference 48 - Connect with us at CS Week - Book time below! CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. Join the NorthStar team for days filled with learning and networking opportunities focused on Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, Leadership Development and Strategies & Analytics. https://www.northstarutilities.com/events/south-eastern-user-group-2024 monthly 0.5 2024-06-20 https://www.northstarutilities.com/events/g8lvmvmhisb0h4c6cwwf3hadmjetdx monthly 0.5 2024-06-20 https://www.northstarutilities.com/events/leap-into-csr7-a-northstar-webinar monthly 0.5 2024-02-07 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/278363b7-fc2f-488b-b298-2fdd3eb1f126/Leap+into+CSR7..jpg Events - Leap into CSR7: A NorthStar Webinar - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/ohug-2024 monthly 0.5 2024-02-22 https://www.northstarutilities.com/events/pug-2024 monthly 0.5 2024-06-20 https://www.northstarutilities.com/events/edist-2024 monthly 0.5 2024-01-18 https://www.northstarutilities.com/events/hctc-2023 monthly 0.5 2023-09-12 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694533906328-UNCJZL4HJRN1XFQGIY7V/Email-Banner-Standard.png Events - HCTC 2023 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/pug-meeting-2023 monthly 0.5 2023-09-12 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694532303135-SNYHWH47QACJQAQOJJ00/PUG-Meeting-2023.png Events - PUG User Group Meeting - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/events/erth-connects-2023 monthly 0.5 2023-09-12 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694531273191-KY3J1P752BY47ASI6CNR/Erth-Connect-2023.png Events - ERTH CONNECTS 2023 - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news daily 0.75 2026-03-05 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638188522-AZKQHJC1U4LWGY5WKCIN/image-asset.jpeg News https://www.northstarutilities.com/news/kings-mountain-partners-with-silverblaze-solutions-to-release-mobile-app monthly 0.5 2026-03-05 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/4e010fad-d124-48fc-b451-7e29e135fbec/KMPay-Press-Release-1024x1024.png.webp News - Kings Mountain Partners with Silverblaze Solutions to Release Mobile App - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/driving-action-with-personalized-video monthly 0.5 2026-02-17 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/87e4cbab-ccef-4210-a398-f497d426cf56/Screenshot+2026-02-08+163650.png News - Personalized Video Engagement: Turning Utility Communication into Action - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/991ad832-3814-4735-8388-2c95b41252d0/Screenshot+2026-02-13+142843.png News - Personalized Video Engagement: Turning Utility Communication into Action - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/3e8ceb2c-167d-4e50-b395-a9e604a9029a/SmartVX+Use+Case.png News - Personalized Video Engagement: Turning Utility Communication into Action - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/omnichannel monthly 0.5 2026-01-13 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/902047a5-2be4-437a-8b36-7aad1cccae22/Frustrated+Customer+Communicate.png News - From Fragmented Touchpoints to a Unified Customer Experience: Omnichannel Communications for Utilities & Municipalities - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/ontarios-top-utilities-honoured-for-outstanding-service monthly 0.5 2026-02-17 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/fe26cf85-507f-4f79-ac07-a5dc5f4e7055/milton-hydro-logo.jpg News - NorthStar Customers Among Ontario’s Top Utilities Honoured for Outstanding Service - Make it stand out Customer Service Excellence Award https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/f8e20c64-9b26-40f2-9b1b-27e966095ca2/GrandBridge_H_Logo+%28002%29.jpg News - NorthStar Customers Among Ontario’s Top Utilities Honoured for Outstanding Service - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/cd7fd325-f09b-49ef-a308-e6de65a12fbf/ElexiconEnergy_EN.png News - NorthStar Customers Among Ontario’s Top Utilities Honoured for Outstanding Service - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/638667c5-a932-499b-bf86-c07bd547e5af/Enwin+logo.png News - NorthStar Customers Among Ontario’s Top Utilities Honoured for Outstanding Service - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/alameda-municipal-power-goes-live-on-the-silverblaze-mobile-app monthly 0.5 2026-02-17 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/736f2d87-f26b-4c07-b740-e853ddc75fe2/MyAMP_homepage_graphic1-1024x1024.png.png News - Alameda Municipal Power Goes Live on the silverblaze Mobile App https://www.northstarutilities.com/news/northstar-customers-recognized-for-excellence-in-customer-satisfaction monthly 0.5 2024-11-25 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/0c8d83cd-3c25-483f-bd4a-1996991328d3/APPA+Winner+Logos.png News - NorthStar Customers Recognized for Excellence in Customer Satisfaction - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/from-strain-to-strength monthly 0.5 2024-11-04 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/20166f6b-e3bb-49ac-a816-1a5aa3a02f28/combined.png News - From Strain to Strength: How Utility Customer Service Departments are Solving Resourcing Challenges https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/0002aa60-85fa-49a0-897e-17c9efed49df/Giveaways.png News - From Strain to Strength: How Utility Customer Service Departments are Solving Resourcing Challenges - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/dalton-utilities-improves-efficiencies-with-superior-customer-experience-driven-by-ivr-solution monthly 0.5 2024-10-03 https://www.northstarutilities.com/news/introducing-service-link-mobile-workforce-management-solution monthly 0.5 2026-02-17 https://www.northstarutilities.com/news/kubra-to-elevate-northstars-billing-payment-and-customer-communications-experience-through-strategic-solution-implementation monthly 0.5 2024-02-21 https://www.northstarutilities.com/news/what-you-should-look-for-in-a-utility-billing-customer-service-solution monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638195924-WH2K39XBSSFN5TXJ7QU2/Solution.png News - What You Should Look for in a Utility Billing Customer Service Solution - Reduce Customer Handling Time https://www.northstarutilities.com/news/5-signs-you-need-to-imporve-your-utilitys-customer-service-experience monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638205234-SJY7VYH4580A2QBWGRAO/image-asset.png News - 5 Signs You Need to Improve Your Utility's Customer Service Experience - 3. You’re looking for ways to be more productive or make better decisions. https://www.northstarutilities.com/news/5-reasons-positive-customer-service-culture-is-important-for-utilities monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638220013-QQJQSJ7TZFUX1PPTH72Z/image-asset.png News - 5 Reasons Positive Customer Service Culture Is Important for Utilities - Make Customer Service Everyone’s Responsibility https://www.northstarutilities.com/news/how-to-set-up-omnichannel-utility-customer-experiences monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638239653-H96FHTV1PS1ROO2L8B6N/image-asset.png News - How to Set Up Omnichannel Utility Customer Experiences - How Can Video Serve Your Community? https://www.northstarutilities.com/news/what-you-need-to-know-about-omnichannel-utility-customer-service monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638248488-4GH1CE8BS7032JQ3OPU3/image-asset.png News - What You Need to Know About Omnichannel Utility Customer Service - Why Is Utility Omnichannel Customer Service Important? https://www.northstarutilities.com/news/why-are-utilities-moving-their-cis-to-the-cloud monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638257028-CPCZPG4FUJZKOH8X75Z2/image-asset.png News - Why Are Utilities Moving Their CIS to the Cloud? - Take Advantage of Cloud Security Features https://www.northstarutilities.com/news/how-utility-customer-experience-is-changing monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638266914-0SHMF5716M5TU62L7SUV/image-asset.png News - Utility Customer Experience Is Changing--Here's How. - The Role of Technology in Changing Utility Customer Experiences https://www.northstarutilities.com/news/how-utilities-can-improve-their-customer-service-culture monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638273744-EVJPLR7OFE20IQJ02R4R/image-asset.png News - How Utilities Can Improve Their Customer Service Culture - How Do Utilities Create a Positive Customer Service Culture? https://www.northstarutilities.com/news/five-reasons-to-move-your-utility-billing-systems-to-the-cloud monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638276395-BMW8453VXKOF318JWXHQ/image-asset.png News - Five Reasons to Move Your Utility Billing Systems to the Cloud - Cost https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638277611-MM25V1A5X4XDNL7HHHB9/image-asset.png News - Five Reasons to Move Your Utility Billing Systems to the Cloud - Operations https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638278789-IFG4P9JMDC3X39D8FHKC/image-asset.png News - Five Reasons to Move Your Utility Billing Systems to the Cloud - Scalability https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638280155-B049OXTW4X09VGW46UKQ/image-asset.png News - Five Reasons to Move Your Utility Billing Systems to the Cloud - Agility https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638281377-34XDWZGWPNICGGLE5288/image-asset.png News - Five Reasons to Move Your Utility Billing Systems to the Cloud - Support https://www.northstarutilities.com/news/why-you-need-to-automate-utility-customer-service-and-billing-processes monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638286816-5GRFDYB2EI2A3ULIA8KI/image-asset.png News - Why You Need to Automate Utility Customer Service and Billing Processes - Benefits of Automating Customer Service and Utility Billing Processes https://www.northstarutilities.com/news/benefits-of-providing-utility-customers-with-energy-usage-data monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638289327-SKU5VUQYVCYQ1KCVHZSE/image-asset.png News - Benefits of Providing Utility Customers with Energy Usage Data - Why Should Utilities Share Energy and Water Usage Data With Their Customers? https://www.northstarutilities.com/news/3-signs-you-need-utility-mobile-service-order-management-software monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638293219-C0JDCWCNHG6AF5U9RTDO/image-asset.png News - 3 Signs You Need Utility Mobile Service Order Management Software - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638294593-CDFIXJKJ2I7K90D9OAG2/image-asset.png News - 3 Signs You Need Utility Mobile Service Order Management Software - Sign #1: Your service order process has many time-consuming steps to complete. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638295741-KRISZ6EXPDMH23UBQH9Z/image-asset.png News - 3 Signs You Need Utility Mobile Service Order Management Software - Sign #2: You don't have complete control over your service order documents https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638297077-DFSZGIM688IUMJ7VND1S/image-asset.png News - 3 Signs You Need Utility Mobile Service Order Management Software - Sign #3: Your office and field staff have no way to communicate in real time through your system https://www.northstarutilities.com/news/top-ten-must-haves-in-your-cis-ub-software monthly 0.5 2023-09-14 https://www.northstarutilities.com/news/top-tools-you-need-to-enhance-utility-customer-self-service monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638306136-L0NFNMQT00N1I9TSR6B8/image-asset.gif News - Top Tools You Need to Enhance Utility Customer Self-Service - Notifications https://www.northstarutilities.com/news/turn-utility-billing-customer-experiences-into-satisfied-customers monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638309488-89USPD10MI66DS6W6GT7/image-asset.png News - Turn Utility Billing Customer Experiences into Satisfied Customers - Customer Information System and Utility Billing https://www.northstarutilities.com/news/why-utilities-need-a-disaster-recovery-plan monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638311881-YV22NZVKJ0N8IE1BI2HG/image-asset.png News - Why Utilities Need a Disaster Recovery Plan - Steps to Creating a Disaster Recovery Plan for Utilities https://www.northstarutilities.com/news/what-is-utility-mobile-workforce-management-software monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638314529-POYP3WD3M0MCV2PBHTLA/image-asset.png News - What Is Utility Mobile Workforce Management Software? - Essential Features of MWM Software for Utilities https://www.northstarutilities.com/news/time-to-migrate-your-utility-cis-to-the-cloud monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638316837-8V25KW8TOJLV9L6MR94N/image-asset.png News - How Do You Know It's Time to Migrate Your Utility CIS to the Cloud? - System Upgrades and Enhancements Are Difficult. https://www.northstarutilities.com/news/how-self-serve-portals-improve-a-utilitys-customer-engagement monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638325531-PR4JWPO9UEOOSQCWZ7SC/image-asset.png News - How Self-Serve Portals Improve a Utility's Customer Engagement - 3 Benefits to Improving a Utility’s Customer Engagement And how a self-serve portal can help. https://www.northstarutilities.com/news/why-utilities-need-mobile-workforce-management-software monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638328018-M2UY5YNH0NI3WGML3E91/image-asset.png News - Why Utilities Need Mobile Workforce Management Software - Make it stand out mCare’s dispatcher’s view is broken down into three sections: Dispatch Queue (service cards on the left), Map (top right shows locations of service orders), and FSR and Share Queue List (bottom right shows list of FSRs and shared queue for dispatcher to assign work). https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638329161-MTHKC5Y5S1EJTO3PFRTY/image-asset.png News - Why Utilities Need Mobile Workforce Management Software - Make it stand out FSRs have everything they need to complete service work orders, mapped location, type of service work needed, and if a dog is present at the location. FSRs can accept of reject service orders based on current workload. https://www.northstarutilities.com/news/what-oms-can-do-for-your-utility monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638337064-IGZ8AO9D491D1W47M0FB/image-asset.png News - What an OMS Can Do For Your Utility - Make it stand out DataVoice’s OMS and NorthStar’s CIS Working Together https://www.northstarutilities.com/news/what-is-green-button-and-why-do-utilities-need-it monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638340283-68SCXO2MONJGOVD9P8X5/image-asset.png News - What Is Green Button, and Why Do Utilities Need It? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/electric-cars-and-utilities-are-you-ready-for-the-ev-revolution monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638342394-Y0MW4AMPZX2I3UMCP5MU/image-asset.jpeg News - Electric Cars and Utilities: Are You Ready for the EV Revolution? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638343543-KP34KB4NQQDU6H0XG60X/image-asset.jpeg News - Electric Cars and Utilities: Are You Ready for the EV Revolution? - Why SmartWorks is Investing in EV Analytics: https://www.northstarutilities.com/news/benefits-of-a-self-serve-portal-and-paperless-billing-for-utilities monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638346335-B55H376L9SGZK3D7LS3X/image-asset.png News - Benefits of a Self-Serve Portal and Paperless Billing for Utilities - Benefits of Paperless Billing for Utilities https://www.northstarutilities.com/news/benefits-and-risks-of-cloud-cis monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638353122-4QXDQEJ8FSIJC88Q0QXU/image-asset.png News - Benefits and Risks of Cloud CIS - Cloud CIS VS. On-premise CIS The Benefits and Risks You Need to Know. https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638354873-686WYKRBG8PLW0YR0K2E/image-asset.png News - Benefits and Risks of Cloud CIS - Make it stand out Difference Between Cloud CIS and On-premise CIS https://www.northstarutilities.com/news/too-many-tasks-too-little-time monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638357999-HK8Y0EEIQ9QTLJP2R184/image-asset.png News - Too Many Tasks, Too Little Time? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/self-serve-portal-can-protect-from-utility-scams monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638360451-VTY5WBO5PMZU19YNHXEL/image-asset.png News - How a Self-Serve Portal Can Protect from Utility Scams - Educate Your Community About Utility Scams https://www.northstarutilities.com/news/what-utilities-need-to-know-about-cyber-threats monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638369169-ZBYR22LOIRPU8OMGQHE4/image-asset.png News - What Utilities Need to Know About Cyber Threats - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.northstarutilities.com/news/cloud-security-for-utilities monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638371931-5S2P6F5IJ03ZENWXKIVG/image-asset.jpeg News - Cloud Security: Is the Cloud Secure for Utilities? - AWS Data Center Security Compliances https://www.northstarutilities.com/news/self-service-customer-experience-web-portal-checklist monthly 0.5 2023-09-14 https://images.squarespace-cdn.com/content/v1/64b952556feb3c3550249e4b/1694638374298-V6TWMZG63Z6ZMY4M6GTL/image-asset.png News - Self-service Customer Experience Web Portal Checklist - Make it stand out How does your self-service portal stack up to SilverBlaze? 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