Modern utilities are under constant pressure to do more with existing resources, while continuing to provide reliable and affordable services to consumers. What if you could get more out of your investments in enterprise technology to achieve unrealized operational efficiencies and boost employee morale?
NorthStar Utilization Reviews provide an opportunity to leverage the experience of industry professionals to maximize your return-on-investments in technology and align with long-term strategic goals.
Through 40 years of working with utility customers on hundreds of projects, NorthStar has built a knowledge base of the industry’s best practices. Our team is uniquely qualified to offer recommendations for your utility to maximize the ROI of existing technology. Subject matter experts analyze legacy policies and procedures and offer recommendations for possible improvements. In most cases, our utility customers experience a ROI in their first year through this valuable consulting engagement.
Through NorthStar Utilization Reviews, utilities can:
Discover and administrate best practices from industry and subject matter experts
Identify, address, and resolve legacy issues related to outdated, inefficient, or problematic processes in order to streamline operations and achieve organization goals
Support efficiency improvements for key resources and reduce workload for overburdened staff members, allowing them to focus on higher priority tasks
Formulate a forward-thinking technology strategy that demonstrates financial responsibility and a dedication to continuous innovation
Deliver a consistent experience for customers, and improve employee morale
Improve confidence in critical decision making by increased accuracy of data input and validation processes driving reports