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IUCX 2026


  • Tampa Convention Center 333 South Franklin Street Tampa, FL, 33602 United States (map)

Join NorthStar in Tampa, FL for the 2026 IUCX Conference - where bold ideas meet utility innovation.

Visit BOOTH 811 to discover how NorthStar transforms complex utility operations into streamlined, customer-focused workflows.

Experience NorthStar’s innovative utility CIS, Billing and Customer Experience solutions; designed to help utilities strengthen customer relationships and power a more connected future. Our purpose-built solutions empower utilities to modernize systems, improve service delivery, and gain greater visibility across their operations.

👉 Book a Meeting or Demo with the NorthStar Team

ASK US ABOUT:

  • NorthStar CIS7 Suite: Backed by fifty years of customer-driven innovation, the CIS7 Suite helps utilities modernize billing and deliver an enhanced, more connected customer experience with it’s intuitive UI/UX and guided workflows.

  • NorthStar Cloud: Protect your utility operations with secure cloud hosting built for disaster recovery and business continuity. NorthStar Cloud safeguards critical systems with reliable backups, rapid recovery capabilities, and resilient infrastructure designed to keep your operations running through unexpected disruptions.

  • Customer Engagement: Deliver exceptional service with modern customer portals and personalized engagement tools that give customers secure self-service access, real-time account information, and seamless communication with their utility provider.

  • Mobile Workforce Management: Empowering field service teams to do their best work. ServiceLink enables water, gas, electric, and sanitation teams to streamline operations, optimize scheduling, enhance productivity, and deliver exceptional customer service.


Visit Booth 811

Stop by Booth 811 to meet the team, experience our solutions in action, and pick up some great NorthStar swag and giveaways. We look forward to seeing you at IUCX 2026 in Tampa and learning how NorthStar can support your utility’s goals.

Why Attend IUCX 2026?

​The Premier Customer Experience Event for Utility Professionals. This conference serves electric, gas and water/wastewater utility professionals from across North America and beyond. Over two days, attendees gain insights into the full meter-to-cash process, explore trending utility industry programs and learn from CX role models at every stage of their customer experience journey.


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April 8

IAMU 2026 Clerks Conference

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April 23

Southeastern User Group