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HELP DESK HOURS

Our standard hours of support are from 8:00 am ET to 8:00 pm ET Monday through Friday excluding designated statutory holidays. 

HOLIDAY SCHEDULE

Below is a listing of Canadian and US Statutory Holidays.  Please note that NorthStar Support Services will be closed on designated days as outlined below.  Support will be available on all Canadian Holidays when there is no US corresponding statutory holiday.

• New Year’s Eve - Early Closure

• New Year’s Day - Closed

• Labor Day - Closed

• Christmas Eve - Early Closure

• Christmas Day - Closed

• Boxing Day - Early Closure