NorthStar Utilities Solutions

Our enterprise solutions enable our clients across North America and the Caribbean to realize their environmental-stewardship goals. See how our products can make your utility greener and save your customers money.

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We deliver solutions tailored to your requirements

We are pioneers in developing the products that today are industry-standard applications. Our expertise and “continuous innovation” approach are key contributors to our success in creating high performing and future proof solutions and winning trust of over 300 customers.

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Your most trusted partners - where innovation meets experience

Understanding utility needs have always been the prime focus when designing the solutions. We work closely with our customers through all project phases ensuring the solutions delivered meet and exceed your expectations.

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What people are saying

"I've been in this business 42 years and I've dealt with a whole lot of vendors, small and large. We've never had this kind of close relationship with any other software vendor. You actually feel like you know the people at NorthStar."

Craig HermanGlendale Water and Power, Glendale CA

"The NorthStar CIS is radically different than anything we've used before, but it's much more logical. With minimal training, anyone can look up a customer's account, determine how much they owe and what their usage was."

Kevin LookisCity of Evanston, Evanston IL

"I feel like the support team really cares about the issues you have and really do want to help you. They go the extra mile to help."

Karen RiserClayton County Water Authority, Morrow GA

“The NorthStar Utilization Review process has already proven to be a productive exercise for our team.  Reviewing our current processes allowed us to question why we do the things we do and are we working as efficiently as we can.  During the review, we were able to identify some key areas where we could make improvements.  The team was excited to see new functionality and areas we can become more efficient.  We are looking forward to reviewing the document, beginning a plan to implement new processes, conducting training, and exploring automation opportunities.  We enjoyed working with Carrie Lawlor and John Prine during the review. We appreciate them sharing their experience in the utility business and their knowledge of NorthStar with us."            

Kim Baker and Decatur Utilities Customer Service TeamDecatur Utilities

“The NorthStar Utilization Review process helped us identify how to use our resources and NorthStar much more effectively.   It gave us a chance to realign tasks, procedures and responsibilities in order to ensure we were operating in the most efficient manner.   The review of our current processes made us aware of how long it had been since we had revisited and updated our policies and procedures.  We also discovered how much more functionality is available in NorthStar that we were not using.  During the review we were able to  immediately implement new processes, where available, and are looking forward to implementing more changes with our 6.4 upgrade.  Thanks so much to Carrie Lawlor and the NorthStar team."

Pat Kelly and Centre Wellington StaffCentre Wellington

"The NorthStar people treat you almost as if you're part of a family. They truly want to know whether things are working for you, and how they're working.

NorthStar is now the standard by which I judge other software providers. Even after 10 years, they still call me every so often to look for my feedback."

Al KaufmannNew Braunfels Utilities, New Braunfels TX
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