UTILITY CUSTOMER PORTAL
SilverBlaze prioritizes your customer’s needs with a web portal designed specifically for utilities.
A Better Way to Engage Your Customers
SilverBlaze gives your customers a chance to be first in line every time. A web portal designed specifically for utilities just like yours gives your community a better way to maintain their usage, bills, and conservation efforts.
Customer Utility Usage Portal
Seamlessly integrate NorthStar with SilverBlaze for customer-centric engagement that provides dynamic, two-way communication anytime and anywhere. Reduce costs and increase customer satisfaction with this easy-to-navigate web portal.
A Customer Experience That Saves You Money
Available anytime, and anywhere, SilverBlaze offers a frictionless customer experience, improving efficiency and saving you money. SilverBlaze is designed specifically for utilities, and it’s an intuitive solution that is easy-to-integrate with our customer information system. SilverBlaze integrates seamlessly with Invoice Cloud, Kubra, Paymentus and other Electronic Billing Payment Processors, giving your customers a convenient way to pay and helping you to improve your revenue cycle.
Intuitive Solution for You and Your Customers
With SilverBlaze, customers can always be first in line to reset passwords, initiate move-in and move-out requests, and transfer utilities. SilverBlaze’s self-help tools assist customers in lowering their consumption, view bills, make payments and see payment history.
Paperless Billing and Customer Notifications
With SilverBlaze, you can offer paperless billing, and with this easy-to-use online portal, you’ll reduce non-paying and slow-paying customers with on-time notifications. When customers take charge of their account, they free up your CSR to work on high priority service requests, which reduces overhead costs and streamline operations. SilverBlaze also offers you a way to take PCI compliant PAP payments, Smart Metering, Smart Forms, and Workflow Software, all in one fully web portal. With so many options, SilverBlaze will have the right tools for your utility and your budget.
An affordable Customer Engagement Solution
Available 24/7/365, Anywhere, Anytime and on Any Device
