EVENTS
Attend upcoming NorthStar events scheduled for 2023.
Explore below for more details.
CS Week Conference 48
CS Week is the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world. Join the NorthStar team for days filled with learning and networking opportunities focused on Billing & Payments, Contact Center, Credit & Collections, Digital Engagement, Disruptors, Field Services, Leadership Development and Strategies & Analytics.
Ontario Harris User Group 2024
Join us for NorthStar's Upcoming Ontario Harris User Group Event! This in-person (and virtual) event is a fantastic opportunity to connect, learn, and share ideas with fellow NorthStar users. Whether you're a seasoned pro or just starting out, this event offers something for everyone. Get ready for engaging presentations, hands-on workshops, and insightful discussions. Discover the latest solutions, best practices, and gain valuable insights. Contact your Account Manager for more information on how to participate.
South Eastern User Group 2024
Join us for NorthStar's upcoming South Eastern User Group Event! This event is a fantastic opportunity to connect, learn, and share ideas with fellow NorthStar users. Whether you're a seasoned pro or just starting out, this event offers something for everyone. Get ready for engaging presentations, hands-on workshops, and insightful discussions. Discover the latest solutions, best practices, and gain valuable insights.
Contact your Account Manager for more information on how to participate.
Pacific User Group 2024
Join us for NorthStar's Upcoming Pacific User Group Event! This in-person (and virtual) event is a fantastic opportunity to connect, learn, and share ideas with fellow NorthStar users. Whether you're a seasoned pro or just starting out, this event offers something for everyone. Get ready for engaging presentations, hands-on workshops, and insightful discussions. Discover the latest solutions, best practices, and gain valuable insights. Contact your Account Manager for more information on how to participate.
Central Harris User Group 2024
Join us for the NorthStar Central Harris User Group Event, a gathering of NorthStar enthusiasts in San Marcos, TX!
This in-person event is a fantastic opportunity to connect, learn, and share ideas with fellow NorthStar users. Whether you're a seasoned pro or just starting out, this event offers something for everyone. Get ready for engaging presentations, hands-on workshops, and insightful discussions. Discover the latest features and best practices, and gain valuable insights from industry experts. Don't miss out on this exciting event that promises to take your NorthStar experience to the next level.
Contact your Account Manager for more information on how to participate.
Leap into CSR7: A NorthStar Webinar
Customer expectations for utilities have never been higher.
In today’s fast-paced, modern world, considering the customer experience has become more critical then ever before. Customer expectations have evolved, and utilities need to evolve with them. Fast, friendly, and accurate service is the baseline and it’s up to your staff to provide it.
With an increasing focus on customer satisfaction, NorthStar’s CSR7 is your key to success. Backed by 45 years of customer driven innovation, CSR7 lets you serve more of your community in less time.
This upcoming leap day, join Hassan Zaki and Ram Siva for a deep dive into CSR7 and discover:
How CSR7 can reduce customer handling time and improve operational efficiency, enhancing both the staff and customer experience,
A first-hand look into WPPI Energy and Waupun Utilities implementation and excitement for go-live with CSR7,
And the expedited roadmap of NorthStar7.
EDIST 2024
Join NorthStar at the Electricity, Distribution, Information Systems and Technology (EDIST) Conference & Exhibition (EDIST 2024)! Visit us at Booth 15 to explore the innovative suite of software solutions NorthStar offers. With our customer information & billing system, customer engagement solutions, mobile workforce management and more; NorthStar can help you be at the forefront of the energy revolution.
HCTC 2023
Join us for HCTC 2023 in the most magical place on Earth to increase your NorthStar knowledge and spend time with like-minded industry professionals.
PUG User Group Meeting
Join us in person or virtually for this year’s Pacific User Group (PUG) Meeting. You’ll learn NorthStar tips and tricks to get more out of your workday, get the latest updates and industry news, and spend some quality time with fellow NorthStar users.
ERTH CONNECTS 2023
With many changes coming to the Ontario utility industry in 2023, you won’t want to miss this year’s event which is shaping up to be bigger and better than ever. Once again, ERTH Connects 2023 will feature two days of informative workshops, support sessions, networking opportunities, and of course, some unique social activities.